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At buj77, we are clear about what data we collect, why we collect it, and how you can manage it. This policy covers every interaction you have with our platform — from opening your account to using bKash or Upay for wallet transactions — and your access to these services depends on your local law and eligible regions.
This policy applies to all data buj77 collects when you use our platform, including account registration details, wallet transaction records linked to bKash or Upay, device and browser session data, and any communication you send through our support channels. We collect this information to operate your account, process wallet activity, and keep the platform running securely for everyone who uses it. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your bKash or Upay transactions — we do so only to complete the service you requested. Any third-party processor we work with is bound by data handling obligations consistent with this policy. Your data is retained for as long as your account remains active and for a period afterward as required by applicable law. If you close your account, we will remove or anonymise your personal records in line with our retention schedule, except where legal obligations require us to keep certain transaction records. Availability of all services described here depends on your local law and the eligible regions we serve.
Payment records tied to your bKash wallet activity are processed to complete your deposit or withdrawal request. These records are retained as required by applicable financial regulations and are not shared beyond what is needed to settle the transaction.
When you use Upay, the transaction reference and amount are logged against your account. We share only the minimum data needed with the payment processor to confirm and settle the transfer, and that data is not used for marketing.
The details you provide when opening your account — name, contact information, and verification documents — are held securely and used only for account management, identity checks, and support queries you raise with us.
Messages you send through our support channels are stored to help us resolve your query and improve our service. We do not use support correspondence for advertising purposes, and you can request a copy of your communication history at any time.
Understanding the boundaries of this policy helps you know exactly what we are responsible for and where your choices sit. Our policy covers your direct relationship with buj77 — your account, your wallet activity, and your use of the platform. It does not extend to third-party sites you may reach through links on our pages, and it does not govern how payment networks like bKash or Upay handle data on their own systems. For those, you should read their own privacy terms.
All data generated when you log in, update your profile, or change account settings falls within this policy. We control how that data is stored, who can access it internally, and how long it is kept.
Transaction records created when you deposit or withdraw using bKash or Upay are covered here up to the point they reach the payment network. Once data passes to the payment processor, their own policy applies.
Cookies, session identifiers, and browsing behaviour on our platform are covered by this policy. You can manage cookie preferences through the settings shown in your account or in your browser.
External links, game studio content from providers such as or , and any off-platform service you choose to use are outside the scope of this policy. We are not responsible for how those parties handle your data.
You have clear, actionable rights over the personal data buj77 holds for you. You can ask us to show you what we hold, correct anything that is wrong, or raise a question about how your data is being used — and we will respond through the same support channel you used to contact us. To review the data linked to your account, log in and open the account settings page; your profile details, contact information, and linked wallet records are visible there. If something is incorrect — a wrong contact number or an outdated address — you can edit it directly in the account settings fields shown on that page. For requests that go beyond what the account settings page allows — such as asking for a full data export or raising a concern about how your information has been handled — contact our support team directly. We will acknowledge your request and work through it with you. Availability of these rights may vary depending on your local law and the eligible region you are in.
Log in and open the account settings page to see the personal details, contact information, and wallet records we hold for you. The fields shown there reflect what is currently stored against your account.
If any detail on your account is wrong — contact number, email address, or linked wallet reference — edit it directly in the account settings fields. Changes take effect immediately once you save them.
For questions about how your data is used, processed, or shared, contact our support team through the help channel in your account. We will respond and explain the specific handling that applies to your query.
If you want a copy of your data or need to raise a concern that account settings cannot resolve, reach out through our published support route. We will work through the request with you in line with applicable law.
If you have a question about this privacy policy, want to understand how a specific piece of your data is handled, or need to make a formal request, you can reach us through the support routes published on the platform. We do not publish response time commitments here, but every query sent through these channels is logged and followed up.
Open the Help section from your signed-in account page to submit a privacy or data query directly. This route keeps your request linked to your account record so our team can respond with the right context.
The live chat option in your account connects you with our support team for real-time questions about your data, wallet records, or account settings. Use this for queries that need a quick back-and-forth.
For formal data requests — such as asking for a full record of what we hold or raising a concern about data handling — submit a written request through the support form in your account. We will log it and follow up.
We take a straightforward approach to data security: your account credentials are stored using standard encryption practices, and wallet transaction references linked to bKash or Upay are handled only through the payment flows you initiate. We do not store full payment credentials on our platform. Cookies on the site are used to keep your session active and to understand how the platform is being used in aggregate — not to build individual advertising profiles. You can review and adjust cookie settings through your browser or the preference controls in your account. If you want to know who to contact about a specific data concern, or if you need to request a change to how your data is handled, the support routes in the section above are the right starting point.
Account passwords and sensitive account fields are stored using encryption. We do not hold plain-text credentials, and wallet transaction data passed through bKash or Upay flows is handled by the payment processor under their own security standards.
We use session cookies to keep you logged in and analytics cookies to understand platform usage in aggregate. You can manage these through your browser settings or the cookie preference panel shown when you first visit the site.
We keep your account data for as long as your account is active and for a period afterward as required by law. Transaction records tied to bKash or Upay activity may be retained longer where financial regulations require it.
If you believe something in this policy needs to be updated or that your data has been handled incorrectly, contact us through the support routes above. We review all formal requests and respond through the same channel you used.
These questions cover what our members most commonly ask about how their data is handled, what rights they have, and how to act on those rights through their account.
We collect the details you enter during registration — your name, contact information, and any verification documents required to confirm your identity. We also log device and session data when you use the platform. All of this is used only to operate your account and keep it secure.
When you use bKash or Upay, we log the transaction reference and amount against your account to keep your wallet history accurate. We share only the minimum data needed with the payment processor to complete the transfer. We do not use that data for marketing or share it beyond what the transaction requires.
Yes. Log in and open your account settings page to see your profile details, contact information, and linked wallet records. For a more complete data export or for records not visible in account settings, submit a request through our support channel and we will follow up with you.
Open the account settings page while logged in and edit the field that needs updating — contact number, email address, or other profile details. Changes save immediately. If a field cannot be edited directly, contact our support team through the help channel in your account and we will update it for you.
We share data only where it is needed to deliver a service you requested — for example, passing a transaction reference to a payment processor for a bKash or Upay transfer. We do not sell personal data. Any party we share data with is bound by handling obligations consistent with this policy.
Contact us through the support routes published in your account — the help centre, live chat, or written support form. Describe your concern and we will log it, review it, and respond through the same channel. Your rights under this policy depend on your local law and eligible region.